I take this opportunity to thank you for the excellent service which we have received from your staff here at your Nuneaton Branch.

Smiths have always had a very good reputation in this town, but your handling of my wife’s funeral has been absolutely superb. Paul MacDonald, your manager immediately put my family at ease during the initial meeting, so much so that we all left feeling extremely positive and very confident that any special requirements would be carefully met.

I also wish to commend your company on the care and respect that your staff showed to my beloved wife’s body in the preparation for our visit to the Chapel of Rest. She was beautifully presented and fully reflected her former character and immaculate dress sense.

Maureen and I have been married for 52 years and sadly she died after a short debilitating illness which rapidly took her from us. Your people took great care of her from the moment she was taken from our home up to the service at the crematorium. She was a much loved and well-respected person which was reflected by the 240 family and friends who attended the celebration mass.

Finally, I should like to make special thanks to Paul for his attention to detail and his willingness to make her funeral special. My daughters met him for the first time as a funeral manager and left him as a friend.

Bless you all and your good and essential work.

The Reverend Brian Regan

Our family will never be able to thank you all enough for all you did for us. Knowing dad (Bill Bailey) was taken care of right till the end brought great comfort to us all. You guys are amazing. X

Lisa Oates

I can’t thank W Smith & Son’s enough for everything they did for me, my family. Paul was amazing and very supportive and has continued to show support even after the funeral. The day it’s self went as well as expected. I’m just so glad I chose W Smith & Son’s to organise my partner’s funeral and would definitely not hesitate to go to them again if I needed to. All the staff are very compassionate and understanding. Paul, thank you so much for everything you have done for me and my children, we are very great full.

Sarah Jones

Dear Carly, Richard and all Chauffers

Grateful thanks for all the care and attention that you gave me and my family, whilst arranging and directing the funeral for Mr Watson. Your service, advice and kindness were exceptional. Once again many thanks.

Mrs Watson and Family

Thank you for your care, consideration, compassion and professionalism with the funeral arrangements. A sad day made easier to bear with your support.

Pauline, Jack West & Family

A huge thank you to you all. We felt so lost when our beloved mother past away, but you got us through it smoothly by showing us compassion and comforting us all in a very professional way.

Gaye, Hilary & Shelagh

Thank you so much for your kindness, help and support. After we lost our Mum, you helped us through a very hard time. Your thoughtfulness is very much appreciated.

Nikki, Kerry Lynn & Family

Thank you so much for taking care of both my late mother and ourselves. You guided us through a very difficult time, combining professionalism and a very human touch.

Kerry & Peter Mann

Thank you most sincerely for all the help and guidance that we received throughout the funeral process. Everything went very smoothly along with the lovely contribution and beautiful flowers.

Terry & Jenny Jeffries

You showed us impeccable assurance and professionalism, treating our family as though we were the only ones amongst many. We feel extremely fortunate for you to preside over us.

Robert & Jennifer Hemming

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